Information

Before you travel to Bali we strongly recommend that you obtain comprehensive travel insurance especially if you intend to rent motorbikes, surf or be more adventurous. Insurance adds only a few cents to your holiday cost but it’s a wise suggestion for peace of mind to be covered for any eventuality.

Check in time is after 15:00. If we can check you in before 3pm, we will try. Email us for more information.

Check out time is 12 noon. Should you need an extension until 2pm and there are no new guest arrivals that day, we will happily do so. Check out past 2pm to midnight time will incur a half-day charge.

• We don’t allow parties of any sort and we request that the noise is turned down between 11pm and 6am. We respect our neighbours.
• Smoking is strictly forbidden in the bedrooms and living room. We would prefer smokers light up in the dining area or better yet, outdoors in the garden given the traditional alang-alang (dried grass) roofing this beautiful villa has.
• Lost keys incur a charge of EUR100 per set given they are custom made in Germany and cannot be duplicated in Asia. Each room has one set of keys.
• Damage – regular wear and tear (glass, cup, plate for example) no worries. But mishandling or deliberate misuse of items will incur charges at cost to replace when you check out. All payments to be made in cash.
• Please respect our rules that air-conditioning and lighting are switched OFF when not in use. Power in Indonesia is very expensive and besides a waste of money, it’s harmful to the environment. If our costs increase it means that we have to raise nightly rates which isn’t fair to future guests.
• No outside guests are allowed past 23:00 (11pm).
• Please remember this is NOT a hotel. This is a private home that you’re renting.
• Acceptance of a booking implicitly implies that you have read and understood these rules.
• Payments to us are to be NETT OF ANY BANK CHARGES. Any shortfall must be paid either pre-arrival or on check-in.

We welcome guests to leave items behind for sharing with other guests – such as books, magazines, and even food items such as tea, coffee and spices that you don’t want to fill your suitcase with.

Indonesia runs on 220 Volt, 50 Hertz your equipment will work in Indonesia. But you most likely will need an adaptor to fit the Indonesia wall-socket.

We do have Adaptors for guests to use but please leave them at Nyumpené for other guests.

Indonesia’s power supply is temperamental – especially in the wet season. There’s not much we can do about this I am sorry to say. Most time the outages are mere minutes but may extend to an hour plus depending on the severity of the problem with the mains’ supply.

• At Nyumpené we try everyday to make a little difference to the immediate as well as the local environment.
• We only use energy-saving LED lighting, and even some solar powered lanterns for the garden.
• Rechargable batteries are used for the candles and other small electrical items.
• All of our water is drawn from our own well – 40m below ground! It’s cold, fresh and has zero hint of chlorine or other chemicals in use today.
• Our laundry bags are made of canvas – not plastic.
• We have our own waste-disposal system which treats waste before it’s released into the government drainage
• We are growing our herbs and spices which you are free to help yourself to – we hope you like chillies! It’s a constant work in progress though and we welcome green fingered guests to potter around if you enjoy that!
• We have also started to build our own compost bin for the garden cuttings and waste from the kitchens. Please do contribute to this effort – it’s a nice thought that every guest through Nyumpené has made a contribution to the ecology of our gardens.
• And we listen. We would love to hear ideas from you as to how you think we could make Nyumpené even greener.